A. Fees:

Private one-on-one tutoring rates (in person or online) are determined by the tutor and the needs of the student. Following the initial consultation and assessment, a recommended plan will be provided to parents based on the student’s needs and goals. Sessions are offered in three lengths of time: 30-minute (1 subject), 60-minute (1-2 subjects per session), and 90-minute sessions (2-3 subjects). Sessions can take place weekly, bi-weekly, or tri-weekly. Students with special needs (behavioral, speech, social-emotional) may require special programming. Services can be provided at the client’s choice of location for an additional fee per session.

Please Note: Additional fees apply for weekends (Saturday) and for extended drives. Session and travel group rates of 2 or more students are discounted. Specific questions related to pricing information can be found on the Mobile Classroom Solutions, Incorporated Price List. Rates are tentative, and Mobile Classroom Solutions, Incorporated reserves the right to change the rate, within reason, and to notify clients within a week of any changes. Mobile Classroom Solutions, Inc. will always do our best to maintain the lowest cost to our customers while providing students with an unforgettable experience.

Tutoring rates are calculated by considering the following:

1. Supplies: This includes printing, access to websites, and additional texts that may be needed for enrichment; paper, pencils, markers and boards, lamination, treasure box prizes, and cleaning supplies. Each student is provided with their own tutoring kit to prevent sharing of supplies. Students are supplied with prepaid digital accounts on education.com, Flocabulary, Reading A to Z, Epic! books, and Prodigy Math.

2. Planning: Preparation for sessions is built into the monthly rate. This includes session reservations, limited lesson planning, assessment selection, email communication, and sanitization per CDC guidelines, as a result of the Coronavirus pandemic. Extensive lesson planning and collaboration with parents and teachers that take place outside of the tutoring session should be scheduled under the separate service of lesson planning & consultation.

3. Education Level and Experience of your Tutor: Jennifer Palmer has served as a tutor and therapist to children since 2005. Prior to working with children in the public school system and as a private tutor, Miss Palmer worked with children as a teacher assistant and graduate student fellowship at Southern University Carbondale. Miss Palmer currently holds a Bachelor of Science in the field of Psychology from Bradley University in Peoria, IL. She holds 60+ hours of graduate coursework in the field of Behavior Analysis from Southern Illinois University Carbondale. She is a professionally certified teacher in the areas of Elementary Education, Exceptional Student Service, and in 2020, completed the requirements for a Reading Endorsement, per the State of Florida. Currently, the starting hourly rate for a Certified Teacher in the State of Florida is approximately $33.00 per hour.

4. Quality of Service: You can expect that Mobile Classroom Solutions, Inc. will provide each student with an individualized experience that encompasses confidence building, interactive lessons, positive behavioral strategies, and differentiated lessons to best meet the need of each learner. It is our passion to ensure that your child receives a high-quality education, regardless of their exceptionality. Sessions will be followed by a short consult and session notes. If at any time you have questions or concerns, Miss Palmer can be reached during business hours to provide additional assistance and limited consultation. Consultation of tasks requiring more than 15 minutes needs to be scheduled by appointment.

Homeschool Education:

How to get started: Families who wish for their student to participate in our Homeschool Pod this year for an intensive, interactive educational experience should email Jennifer.palmer@mobileclassroomsolutions.com directly for the homeschool registration packet. School begins August 29th, 2022, at The Mobile Classroom!

Homeschool Portfolio Evaluation: Must be performed by a certified teacher to ensure that homeschool students can properly advance to the next grade level. This portfolio may be used in place of state testing.

Lesson Planning & Consultation:

Initial Consultation: All parents are provided with a limited consultation, based on assessment results, grades, and direct observation. This information will be used to develop an individualized tutoring plan and to recommend additional services, as needed.

Advocacy Educational Consulting: Provides assistance with planning of homeschool curriculum, determining if the student may be eligible for IEP services, vocational, social, and behavioral skills. Blocks are scheduled in 30-minute increments. Assessment included.

Behavioral Consulting: Provides assistance with behavior that might interfere with desired educational outcomes. If necessary, collaboration with a Certified Behavior Analyst can be provided for an additional fee or with certain insurance providers.

III. Individualized Educational Plan, Educational Plans, and Advocacy:

IEP Advocacy: Reviews the IEP and assesses the goals, recordkeeping, assessment data, accommodations, testing, and associated services to ensure optimal educational outcomes. Blocks are scheduled in 30-minute increments. Great for parents who would like to understand more about the IEP document and process but have an existing IEP.

IEP Development: Ensures from start to finish that your child has the I.E.P. needed for them to be most successful this school year. Great for parents who would like to understand more about the IEP document and process and are just getting started.

V. Professional Writing & Editing:

Professional writing and editing of documents such as resumes, college/employment applications, essay writing, research papers, and grant writing.

BILLING AND COMPENSATION:

You will receive an e-mail containing an invoice for the month ahead. Monies should be paid in cash, via Cash App ($blessed4589), Venmo (Jennifer-palmer-158), Zelle (Jennifer.palmer@mobileclassroomsolutions.com), Step Up for Students Scholarship Program (proof of award must be provided), or a money order. Payment can be made in advance but is due NO later than the start of the session. No personal checks, please. If an invoice has not yet been issued, you are still responsible for payment at the start of the scheduled session (see page 2 of the invoice). Late payments are $25.00 and will be assessed after the start of the session. Please be prepared to make payment at the START of the session to avoid fees. If payment cannot be rendered at the time of the session, a late fee will automatically be assessed.

Terms of the Scholarship: Mobile Classroom Solutions is a provider for the Reading Scholarship and the Family Empowerment Scholarship. Families possessing a scholarship under these programs may be eligible for direct payment to your account with MCS. Please see Step Up for Students for details. Have questions? We can help you complete the scholarship!

Use of the Step Up For Students Program is a privilege that allows families to pay for services at minimal out-of-pocket expenses to the families. Families are expected to monitor and manage their scholarship accounts to ensure that the proper funding is available. In the event that scholarship funds have been exhausted, you are responsible for the balance before services are rendered. In the event that funds are denied, you will be assessed late fees.

Upon receipt of an invoice, parents are expected to approve or deny payment within three calendar days of request. This ensures at least timely processing time, as parent approval is only the first step of the multi-step verification of the reimbursement process. Timely approval of payment is essential to continued use of the scholarship privilege. Late approvals by parents are subject to late fees of $25 and up, which could result in services being placed on hold. Violation of the terms of the scholarship could result in dismissal from our programs. Please see the handbook.

Late Payment: Payment is due at the START of each session. Payment can be provided in advance. Late payments are subject to a $25 plus $5 per day. Late payments will be assessed after the start of the session. To avoid late fees, please make payment at the START of the session.

Terminating Services:

Contracts agreements are necessary 3 times per year; first, for summer, next, for fall, and again for winter. Services can be canceled at any time with a 30-day notice, but contract agreements apply to attendance policies. Clients are expected to commit to a weekly time or provide notice in advance so that sessions can be properly rescheduled. For each contract agreement period, you will need to sign up and choose your scheduled time. If you decide to end services at the end of a contract period, you do not need to provide notice.

In the event that you would like to terminate services during a contract period, please provide us with a 30-day notice of your intention to do so. All new clients are given a 10-day period to determine if they agree to the terms of the contract. In addition, services are provided on a monthly basis. You are responsible for the full month’s payment. However, clients that terminate during a contract period forfeit the right to partake in future services and are responsible for the full month’s payment. We encourage all clients to complete their agreements in order to get the best results for the students and to satisfy all obligations with MCS.

CANCELLATION/ATTENDANCE:

If the client decides to cancel the session, MCS must be provided with proper advance notice in writing (email, text, letter) as defined below:

A. Excused Absence:

• Canceling a session due to family or medical circumstances, as documented, requires providing the other party with 24-hour notice.
• You are still responsible for the amount due on your invoice unless approved in advance.
• Each family is permitted up to two (2) excused absences per contract period. For any sessions beyond these two, payment is required to remain in good standing.
• If you choose to reschedule after three times, a convenience fee of $20.00 will be assessed.

B. Emergency Absence:

• An emergency absence involves canceling a session due to a personal or family emergency within 2 hours of the appointment and is limited to one session per contract period.
• The session fee will be waived for one emergency or excused session. Examples of circumstances that may qualify as an emergency include hospitalization, a death in the family, life-threatening illness or injury, or recovery from an accident or surgery.
• More than one emergency cancellation per contract period will result in a $30.00 cancellation charge. More than three emergency cancellations will result in termination of services.

C. No Call/Unexcused Absence:

• An unexcused absence includes more than one emergency session with less than a 2-hour notice, or failure to call or show up at the start of a scheduled session without written notice.
• Since this does not allow the tutor to make arrangements and lesson planning has already taken place, you are still required to pay for no-call, no-show sessions.
• More than one no-call, no-show will result in dismissal from the program.

D. Tardiness:

• We will do our best to accommodate late arrivals, but if we are unable to do so, we will try to provide clients with the maximum possible time remaining.
• You are still responsible for the entire session fee if you are late to class.

E. Holidays/Summer:

• Mobile Classroom Solutions, Inc. will be closed during Polk County School holidays.
• We will remain open during the summer, on Saturdays, and during Polk County Schools Teacher Work Days/Staff Development Days.
• Monday or Friday sessions should be rescheduled (and not canceled) on weeks when school is closed due to a holiday.

F. Best Practices:

• Parents are expected to bring their children to tutoring regularly and follow the suggested plan, as outlined on the first page of this contract.
• Regular attendance is essential for meeting expected goals and gains. Without it, students are unlikely to make progress.
• Struggling readers should avoid taking long breaks from instruction; shorter, more frequent breaks are ideal.
• Summer instruction can be continued at home by a parent using our websites or by purchasing a summer work packet to maintain and review skills.
• Sessions can be rescheduled with advance notice.

G. COVID-19/Quarantine:

• If a student is required to quarantine due to a COVID-19 event, sessions are available on Google Meet or Zoom to provide continued instruction and prevent regression or missed assignments, as long as health permits.
• Please refer to the Mobile Classroom Solutions, Inc. Coronavirus Procedures in a separate document.

H. Refunds:

• Refunds will not be issued. Efforts will be made to reschedule, but clients are still responsible for all canceled sessions, per the attendance agreement.
• If you cannot reschedule within the week, you will still be billed for all future sessions.
• Options for rescheduling include attending on the weekend, attending virtually, or attending two sessions in one week.